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ESD Standards

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Description

ESD standards features controlled lists suitable for populating metadata associated with local government resources. All lists are built on the same XML framework. Each is presented as an XML resource and presented in multiple other formats for both manual inspection and machine reading. Mappings between lists are also published. Each local government list is supported through the esd-toolkit and its online forum.


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The Service list is a catalogue of all services performed by Local Government in England and Scotland and Municipalities in Belgium, Netherlands, Norway, Sweden, Germany. The list gives a common understanding of services and is a result of collaboration during The Smart Cities Project 2009 - 2011. Each list can be seen individually by clicking on the drop down menu on the left hand side of the page. Lists are shown in English but can also be seen in the language of the chosen country by clicking on the flag when looking at an individual country's list .

The Scottish Service List is a collection of services that a Council (or other public sector body) in Scotland provides to or on behalf of those who live, work and pass through the area for which they are responsible. Not all councils perform all services in the list but it gives a common set of actions from which to choose. The Scottish Service List was compiled as a result of the A-Z Project funded by The Improvement Service to reflect the differences in service provision between Scotland and England.

The Childrens’ Service List is a sub-set of the Local Government Services List. It splits out all the services that a Council performs as part of their Childrens’ service provision. Not all councils perform all services in the list but it gives a common set of actions from which to choose. A service is a set of actions or activities undertaken by a council (or other public sector body) to deliver a product or conclusion.

The Emergency Service List is a sub-set of the Local Government Services List. It splits out the Emergency Services that are performed across the public sector especially in conjunction with Local Government. Not all of the services in the list will be performed but it gives a common set of actions from which to choose. It is intended to expand this list further to include Police and Ambulance Services. The list in its current form was as a result of collaboration between The Merseyside Fire & Rescue Service.

The Internal Service List is a listing of in-house actions carried out by a council. These are not public facing services but are performed by one department to another department or team to team.

The Life Events List identifies and defines the challenges that face citizens in everyday life which may alter the course of their life. Use - This list can be used as a front facing list on a website so that people can find information quickly. It will help bundle services together in order to target support as quickly as possible and reduce the number of different places and times the citizen will need to make contact.

The Business Circumstance List defines a core set of business categories that are common to most public sector bodies. It is a listing of the types of Businesses that exist. It replaces the Business Category List. Use – It helps enable services to be tailored to the needs of a business, target the areas of legislation and inspection that might take place and quantifies what a council does to serve businesses in the locality.

The Person Circumstance List is a listing of the various conditions connected with or affecting a person. It is often measurable and forms part of statistical data collected about individuals or groups. It replaces the Local Government Audience List (LGAL). Use – To help quantify what a council does and identify various demographic groups in order to tailor services to their needs.

The Place Circumstance List is a record of land usage as classified by the BLPU Classification Cross-References, given within NLPG best practice document http://www.iahub.net/docs/1184161851899.pdf It determines how a Council might deal with the various conditions connected with or affecting a place. It is often measurable and forms part of statistical data collected about an area. Use – To help quantify what a council does and identify various demographic areas in order to tailor services to the needs of the place and people living in that neighbourhood.

The Needs list identifies the personal requirements of a citizen that can be fulfilled within the bounds of public sector service delivery whereby a course of action might support a positive change in circumstances. Use - By identifying “Need” it is possible to group services and delivery agents together in order to resolve issues, problems and concerns raised by the citizen in a particular demographic target group.

Metadata

Type: Repository
Owner:
Metadata upload module: Manual
Publisher:
Date created: 21 Jan 2013 - 13:36
Date last modification: 1 Feb 2013 - 14:13
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