About CEF

Title: The CEF Building Blocks. Connecting Europe in the Digital Age.

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: Self-learning
  • Learning activities: Reading&Practice
  • Material type: PowerPoint presentation
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: N/A

Description: This document explains the Connecting Europe Facility (CEF) programme and the CEF Building Blocks, reusable digital infrastructures that connect national I.T. landscapes:

  • eArchiving
  • Big Data Test Infrastructure
  • Context Broker
  • eDelivery
  • eInvoicing
  • eID
  • eSignature
  • eTranslation
  • European Blockchain Services Infrastructure
  • The Once Only Principle

Title: Service Offering Canvas (SOC) Playbook

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: 
  • Learning activities: Reading&Practice
  • Material type: Papers/Publications
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: N/A

Description: Service Offering Canvas (SOC) – a visual tool to help digital agencies articulate and plan value propositions for politically important digital themes, such as electronic identification or digital messaging. In essence, SOC works by making its user, the digital agency, actively think about what it does, why and for whom. By explicitly mapping services and stakeholders onto the Canvas, the user is channelled into a service mindset that ensures that stakeholders' needs are appropriately anticipated and met. When used on a continuous basis, SOC provides a way to keep one's finger on the pulse of their value proposition. This Playbook introduces SOC and its operating model with a pragmatic, hands-on approach and real-life examples that can be customised to users' needs.

Title: Service Offering Canvas (SOC) Toolkit

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: Self-learning
  • Learning activities: Reading&Practice
  • Material type: PPT Presentation
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: N/A

Description: Visual tool to help digital agencies articulate and plan value propositions for politically important digital themes, such as electronic identification or digital messaging. It should be used together with the SOC Playbook.

Title: CEF Change Management Process

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: Self-learning
  • Learning activities: Reading&Practice
  • Material type: Papers/Publications
  • Target Audience: Specific civil servants
  • Teaching medium: Digital
  • Time of publication: N/A

Description: The goal of the Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all changes, in order to minimise the impact of change-related incidents upon service quality, and consequently to improve the day-to-day operations of the organisation.

Title: Requested Training provided in the Building Block service offering

 

Material characteristics:

  • Level of specialisation: Intermediate
  • Interaction: Face-to-face
  • Learning activities: Job training
  • Material type: Manual/Tutorials
  • Target Audience: Specific civil servants
  • Teaching medium: Mixed
  • Time of publication: N/A
Description: The CEF Context Broker team offers Training sessions and Deployment support of the CEF Context Broker and Cygnus to Public Administrations.
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