eGovernment

Policy Brief on loneliness and social isolation amongst older adults

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• Loneliness and social isolation in rural districts is a key concern for older adults. • Loneliness has long-term social, health and financial impacts. • Information and communication technology…

Policy Brief on the GDPR and the market for service providers, especially European SMEs, to deliver innovations to older adults

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• The GDPR introduces new requirements on how to collect and process personal data. • Informed consent can be hard to achieve for users in general and even harder for older adults with cognitive…

Policy Brief on privacy implications of technologies to address older adults' social isolation

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Older adults are increasingly reliant on digital technology. The privacy needs and data protection vulnerabilities of this demographic are different to the general public. We believe that these…

Policy Brief on e-inclusion of Europe’s older adults

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• One reason for the low take-up of digital eGovernment / public services is a lack of users´ perceived benefits and user centricity, especially for older persons. • The best way to develop user…

Policy Brief on co-creation method for eGovernment services

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• Co-creation may become a way to improve the quality of eGovernment services and thus their uptake, by involving end users as partners in the planning, design and provision of digital services. •…

Policy Brief: Pathways to Meaningful Access: Accessible digital services for older adults

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• An increase in digital government services can result in access challenges for older adults. • Meaningful access must focus on the situated practices (or processes) of access to services. •…