Governmental institutions are challenged to use design and open design as a strategic tool. Bert Mulder addresses issues of participation and quality, and suggests how a government could develop a system that would include information, tools, methods and a set of values to reap the benefits of open design for citizen involvement.
ISBN Number: 978-90-6369-259-9
Description of license: Creative Commons Attribution0NonCommercial-ShareAlike 3.0
Nature of documentation: Book