EU: A socio-technical study of organizational barriers to pan-European eGovernment projects

Description (short summary):
The main objective of this dissertation was to study the influence of technology in resolving social impediments within work practices and to research how these are enacted. Due to the magnitude of the European eGovernment field, this research is focusing on two distinctive eGovernment services - in the employment (Electronic Exchange of Social Security Information - EESSI) and environmental protection fields (European Union Emission Trading Scheme - EU ETS). It has however been designed to reveal specific reasons for the resilience of Information Technologies (IT)IT projects in the area of European public administration.

Number of pages: 151

ISBN Number: N/A

Nature of documentation: Unpublished work

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