Slovakia’s mailbox to be made…

Slovakia’s mailbox to be made easier to use

Published on: 28/04/2017

Slovakia will make its electronic mailboxes easier to use, the National Agency for Network and Electronic Services (NASES) announced. Delivery of messages from the mailbox will be made easier to understand, and an option will be added to forward messages from the mailbox to an email address.

NASES conducted an online survey on the government-provided electronic mailboxes, gathering comments from nearly 379 respondents. “The aim of the questionnaire was to identify possible improvements to the capabilities of electronic mailboxes”, NASES announced on 21 April.

Most respondents (80%) want it to be easier to select messages and scroll through the list of messages. An equal number of respondents requested the option to forward messages from the government mailbox to a (personal) email address.

Slovakia’s electronic mailboxes can be accessed through the slovensko government portal. To access the mailbox, users need a secure eID card, a computer, Internet access and certain software applications.

To communicate electronically with public administrations, companies and other legal entities must use the government mailbox as of 1 July. The government is creating a mailbox for every citizen over 18 years of age; however, citizens are not required to use the mailbox.

More information:

Announcement by National Agency for Network and Electronic Services
ePractice case on Slovakia’s mailboxes
Information about the mailboxes in English