Services provided by Ukrainian ministries and governmental agencies are now accessible online, using the volunteer-run igov.org.ua eGovernment portal. The site is an of Ukrainian citizens’ initiative that is being assisted by some government agencies, according to press reports.
The ‘Public Services Portal’ went online in mid-June. So far it offers online access to 25 government services, including filing public information requests, registering for social housing and registering the commencement of building activities. According to the website, some 46 eGovernment services will be added soon and over 300 are planned.
According to IT trade press reports, the portal was created following preliminary plans by the Ukrainian Ministry of Economic Development and Trade.
In the introduction to their portal, the volunteers explain that their aim is to fight government corruption and speed-up business processes in the Ukraine’s public institutions. The group is looking for volunteers with experience in developing IT solutions, inviting them to register. “When public services are transferred to electronic form, they become more transparent and formalised. No longer requiring meetings also takes away the possibility of government officials demanding bribes.”
The volunteers realise that eGovernment services will also require changing legislation, standards and organisational processes. “This will all be dealt with, but we need to begin by working on specific services.” The volunteers are publishing updates on the platform’s services on Facebook.
For the time being, the costs for running the online platform are covered by Dmytro Dubilet, IT director at a large Ukrainian bank. “It doesn’t cost much”, he told newspaper KyivPost earlier this month.
Dubilet and other volunteers involved in the project have yet to respond to a request for comment sent over the past weeks.