Country case studies

This section includes case studies from different European countries covering topics related to interoperability and digital public administration. The case studies aim at providing useful information, as well as examples of best practices to learn more about a particular country or a specific topic in the field of digital public administration and interoperability.

In order to ease navigation, the case studies are grouped according to thematic areas following the categorisation used to describe digital public administration infrastructures within the Digital Public Administration factsheets, namely:

Portals and networks;
Data exchange;
eID and Trust Services;
eProcurement;
ePayment;
Knowledge Management;
Cross-border platforms;
Base Registries.

List of Country Case Studies

The most recent case study, dating from May 2019, announces the new cooperation between Ukraine and DG DIGIT in the sphere of digital government.

The rest of the case studies are presented here below and are grouped according to their respective thematic areas:

Portals and networks

Latvia	Latvian automated translation service	20.04.2018
Belgium	Belgian Wallonia revamps its regional geoportal	24.03.2017
Ireland	my Account portal: Secure online services for the Irish tax and customs administration	11.11.2016
Italy	Italy facilitates access to public data through portals	07.10.2016

Knowledge management

	Estonia	Estonia shares its eGovernance practices	23.05.2017
	Portugal	The common knowledge network portal, a way to share best practices among Portuguese-speaking countries	18.04.2017

eID and Trust services

Estonia

eID and e-Signature in cross-border situations, the Estonian experience

15.04.2016

ePayment

Germany

Bremen pilots the eInvoicing digital turn in Germany

15.05.2018

eProcurement

Ireland

Ireland's eGOV strategy and PEPPOL membership: more modern and more European

03.05.2018

Data Exchange

	Luxembourg	OOP in Luxembourg	19.03.2018
	Italy	InfoCamere	16.02.2018

If you are looking for case studies on open-source please visit the Open Source Observatory, while information on legal interoperability can be retrieved from the paper on Regulatory Reporting principles. If you are looking for additional case studies on eID, eInvoicing or any other of the Connecting Europe Facility's building blocks please have a look at CEF Digital's Success stories.

Archived case studies:

The Hungarian KKSzB interoperability platform, 15/12/2017;

The public libraries network of Galicia, 30/11/2017;

The sambruk e-community: linking Swedish municipalities on optimisation of e-services, 30/10/2017;

The eGON approach to modernise and connect Czech services and people. (eGON), 22/09/2017;

MAREVA2: France goes ahead with the economic evaluation of its public IT projects, 12/05/2017;

Denmark improves the user experience of its Digital Post solution, 02/10/2017;

Finnish Open Data Programme eliminates obstacles to data reuse, 06/09/2016;

Malta’s Spatial Infrastructure Portal (MSDI), 18/12/2015 ;

PROMETA: the organisational interoperability framework for eService design in Luxemburg, 16/11/2015;

UK government implements ODF standard, 16/10/2015;

Austria and FYROM collaborate on interoperability framework, 18/09/2015;