In order to fulfill the European Commission's vision of borderless digital public services, public administrations must tackle both organisational and governance challenges.
The European Interoperability Framework (EIF) provides a model for addressing these and other interoperability issues, which it labels as "organisational interoperability" and “integrated public service governance”.
This infographic presents recommendations that will help public administrations deliver more effective integrated public services.
Interested in more? View our video on the recommendations for Organisational Interoperability and Integrated Public Service Governance!
The 'EIF Governance Implementation and Governance Models' action (2016.33) of the ISA² Programme is the author of this infographic.