There are many ways to take stock of the value of interoperable European public services, including considerations such as return on investment, total cost of ownership, level of flexibility and adaptability, reduced administrative burden, efficiency, reduced risk, transparency, simplification, improved working methods, and level of user satisfaction. Various technological solutions should be evaluated when striving to ensure the effectiveness and efficiency of a European public service.
Covered by:
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Reuse and share solutions and cooperate in the development of joint solutions when implementing European public service. |
Legal Initiatives
| Legal initiative | Description | Recommendations |
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Status: In force and transposed |
This Directive aims to remove barriers to trade in services in the EU, by: - simplifying administrative procedures for service providers; - enhancing the rights of consumers and businesses receiving services; and - fostering cooperation among EU countries. |
Recommendation 19 |
Best practice examples
| Concrete example/good practice | Summary |
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Two main initiatives characterize Norway’s efforts to foster cooperation and coordination among public administrations. The first one is the revision (in 2019 and 2020) of the architecture principles for public sector digitalization which goal is to foster the public sector’s interoperability and interactions with businesses. The implementation of the architecture principles is mandatory for public administrations at the national level and recommended for those at the sub-national level (e.g. municipalities). The second initiative is the publication of the Norwegian Interoperability Framework (NIF) in 2018. It is a national transposition of the European Interoperability Framework (EIF) that aims to help public administrations in defining, developing and managing digital public services, including cross-sectorial ones. Norway’s experience highlighted the importance of stakeholder involvement and participation, and thus of collaboration, to improve interoperability. |
Solutions supporting the implementation of Principle 12
| Solution | Description | Associated Recommendations |
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CAMSS Tools |
The CAMSS Tools are the assessment tools provided by the CAMSS Team. They are publicly available and support the fulfilment of assessments of standards and technical specifications and standard setting/developing | Recommendation 19 |
CAMSSaaS |
CAMSS-as-a-Service, provides a service which aim is the assessment of standards and specifications on demand through the use of CAMSS Tools. The author of the assessments is the CAMSS Team. | Recommendation 19 |
CarTool |
The European Union Location Framework (EULF) Blueprint is a framework of recommendations and related guidance for publishing and using location information and applying interoperability principles in digital government. The EULF Blueprint was initially developed through the EULF project in the ISA programme. The content has been updated extensively through the European Location Interoperability Solutions for e-Government (ELISE) project, which is part of the ISA2 programme. | Recommendation 19 |
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European Union
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The European Union Location Framework (EULF) Blueprint is a framework of recommendations and related guidance for publishing and using location information and applying interoperability principles in digital government. The EULF Blueprint was initially developed through the EULF project in the ISA programme. The content has been updated extensively through the European Location Interoperability Solutions for e-Government (ELISE) project, which is part of the ISA2 programme. | Recommendation 19 |
IMAPS toolkit v1.1.1 |
IMAPS is a user-friendly online questionnaire, designed as a self-assessment tool to assist public service owners to evaluate key interoperability aspects of their digital public service. Not only can IMAPS be used to assess the interoperability of any public service – from open data portals, and e-voting platforms, to public procurement services, and much more – it is applicable to services at all levels of government (international, national, regional and local). |
Recommendation 19 |
INSPIRE reference validator |
The INSPIRE reference validator solution is the tool used by EU Member States data providers to validate their resources (metadata, data sets and services) against the requirements set by the INSPIRE Directive. It is also a key tool for INSPIRE coordinators, both at the national and European level, to monitor the progress of INSPIRE implementation, and for software providers to make sure their solutions are aligned with INSPIRE requirements. |
Recommendation 19 |
Operational test bed service & Test Bed Installation Package |
The Interoperability Test Bed is a service offered by the European Commission’s DIGIT to facilitate the conformance testing of IT systems. The Test Bed is itself a software system that can be both downloaded and installed locally, but also reused through a shared online installation operated by DIGIT. It offers an intuitive web user interface that allows administrators to define their project’s overall testing setup as well as users to connect and run tests. | Recommendation 19 |
