Inclusion is about enabling everyone to take full advantage of the opportunities offered by new technologies to access and make use of European public services, overcoming social and economic divides and exclusion. Accessibility ensures that people with disabilities, the elderly and other disadvantaged groups, can use public services at service levels comparable to those provided to other citizens.
Covered by:
Reuse and share solutions and cooperate in the development of joint solutions when implementing European public service. |
Legal Initiatives
Legal initiative |
Description |
Corresponding recommendation(s) for the Principle 7: inclusion and accessibility |
Short title: European Directive on patients’ rights Status: In force and transposed |
The aim of this directive is to set out the conditions under which a patient may travel to another EU country to receive safe and high-quality medical care and have the cost reimbursed by their own health insurance scheme. It also encourages cooperation between national healthcare systems. |
Recommendation 14
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Status: In force |
This regulation aims to improve checks at the EU’s external borders, allow for better detection of security threats and identity fraud, and help in preventing and combating illegal immigration. | Recommendation 14 |
Short title: Single Digital Gateway Regulation Status: In force |
The single digital gateway will facilitate online access to the information, key administrative procedures and assistance and problem-solving services that citizens and businesses may wish to contact if they encounter problems when exercising their internal market rights while living in or doing business in another EU country. | Recommendation 14 |
Short title: Services Directive Status: In force and transposed |
This Directive aims to remove barriers to trade in services in the EU, by: - simplifying administrative procedures for service providers; - enhancing the rights of consumers and businesses receiving services; and - fostering cooperation among EU countries. |
Recommendation 14 |
Short title: Law Enforcement Directive Status: In force and transposed |
This Directive aims to better protect individuals’ personal data when their data is being processed by police and criminal justice authorities. It also aims to improve cooperation in the fight against terrorism and cross-border crime in the EU by enabling police and criminal justice authorities in EU countries to exchange information necessary for investigations more efficiently and effectively. The Data Protection Directive for Police and Criminal Justice Authorities is part of the EU data protection reform package along with the General Data Protection Regulation (Regulation (EU) 2016/679). | Recommendation 14 |
Short title: Regulation on Interoperability in the field of justice, freedom and security Status: In force |
It aims to to improve checks at the EU’s external borders, allow for better detection of security threats and identity fraud, and help in preventing and combating illegal immigration. | Recommendation 14 |
Short title: INSPIRE DIRECTIVE Status: In force and transposed |
The INSPIRE Directive lays down general rules setting up an infrastructure for spatial information in Europe for the purposes of European Union (EU) environmental policies and for policies or activities which may have an impact on the environment. The European infrastructure builds on that of spatial information that is established and operated by EU countries. |
Recommendation 14 |
Short title: Web accessibility directive Status: In force and transposed |
This Directve aims to make public sector websites and mobile applications more accessible, and to harmonise varying standards within the EU, reducing barriers for developers of accessibility-related products and services. This will allow EU citizens, particularly those with a disability, to gain better access to public services, an underlying principle of the EU’s Digital Agenda for Europe and eGovernment Action Plan 2016-2020. |
Recommendation 14 |
Status: In force and transposed |
The Electronic Identification and Trust Services (eIDAS) Regulation creates a new system for secure electronic interactions across the EU between businesses, citizens and public authorities. A revision of the eIDAS Regulation has been proposed, see: Proposal for a Regulation of the European Parliament and of the Council amending Regulation (EU) No 910/2014 as regards establishing a framework for a European Digital Identity, URL: https://op.europa.eu/en/publication-detail/-/publication/5d88943a-c458-… |
Recommendation 14 |
Solutions supporting the implementation of Principle 7
Solution | Description | Associated Recommendations |
eID |
The eID Building Block allows public administrations and private service providers to easily extend the use of their online services to citizens from other Member States, in line with the eIDAS Regulation. | Recommendation 14 |
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The European Interoperability Reference Architecture (EIRA©) is an architecture content metamodel defining the most salient architectural building blocks (ABBs) needed to build interoperable e-Government systems. The EIRA© provides a common terminology that can be used by people working for public administrations in various architecture and system development tasks. The EIRA© was created and is being maintained in the context of Action 2016.32 of the ISA² Programme. The EIRA uses (and extends) the ArchiMate language as a modelling notation and uses service orientation as an architectural style. | Recommendation 14 |
![]() eSignature |
The CEF eSignature Building Block allows public administrations, businesses, and citizens to electronically sign any document, anywhere in Europe, at any time, in line with the eIDAS Regulation for e-signatures, e-seals and related services offered by Trust Service Providers. | Recommendation 14 |
![]() IMAPS solution v1.2 |
IMAPS is a user-friendly online questionnaire, designed as a self-assessment tool to assist public service owners to evaluate key interoperability aspects of their digital public service. Not only can IMAPS be used to assess the interoperability of any public service – from open data portals, and e-voting platforms, to public procurement services, and much more – it is applicable to services at all levels of government (international, national, regional and local). |
Recommendation 14 |
![]() Interoperability Quick Assessment Toolkit (IQAT) |
The objective of the IQAT© is to allow Solution Owners to assess the Potential Interoperability of their software solutions supporting Public Services. The toolkit is based on a specific conceptual model for the Interoperability assessment of software solutions, which relies on four interoperability areas: Interoperability (IOP) Governance, Software Architecture, |
Recommendation 14 |
![]() SIMAPS solution v1.0.0 |
This is v1.0.0 of the Semantic Interoperability Maturity Assessment of a Public Service (SIMAPS) survey. This version of the SIMAPS survey has been released on the 02 July 2020 on Joinup. It is a user-friendly online questionnaire, designed as a self-assessment tool to assist public service owners to evaluate key semantic interoperability aspects of their digital public service. The current version of SIMAPS (SIMAPS v1.0.0) is available at the EU survey portal: https://ec.europa.eu/eusurvey/runner/SIMAPS_v_1_0_0 The release is composed of the following elements:
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Recommendation 14 |