Catalogue of Services Webinar - 6 February 2019

09/01/2019

As part of its action "Catalogue of Services", the ISA² Programme of the European Commission is working on different activities:

  • A feasibility study on the modelling of the processes for delivering public services;
  • The modelling of proactive services;
  • A European taxonomy for generic public services;
  • The change management of the CPSV-AP and of its tools;
  • APIs for catalogues of services based on CPSV-AP; and
  • An architecture for public service chatbots.

In this context, the first webinar of 2019 organised by the ISA² Action "Catalogue of public services" will take place on the 6th of February from 9:30 to 11:30 CET (GMT+1). To continue the discussions held during the previous webinar last September and the workshop last June, the objectives for the webinar will be to:

  • Present the overall objectives of the action for 2019 and the contributions expected from this Working Group
  • Discuss several questions regarding the following activities:
    • Taxonomy of public services
    • Feasibility study on the modelling of the processes of delivering for public services
    • Analysis and modelling of proactive services
  • Present briefly the issues opened on GitHub for changing CPSV-AP

If you are new to this Working Group or interested to find out more about the CPSV-AP or the implementations and tools that support it, you can start your search from here.

The agenda is available below.

The presentation and meeting minutes are available.

The Japanese members of the Working Group have shared with us a subset of their classification of public services, called 'Universal Menu'.


Joining the Webinar (WebEx)

Event Id: 2739270 

Meeting Number: 848360243

Attendee Link: https://pwc-emeamc.webex.com/pwc-emeamc/e.php?AT=SINF&MK=848360243&MJL=1

Video Address: 848360243@pwc-emeamc.webex.com

Audio:

WebEx Audio

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Details

Agenda

9:30-9:50 Welcome and overview
9:50-10:20 Taxonomy of public services
10:20-10:40 Feasibility study on the modelling of the processes of delivering for public services
10:40-11:10 Analysis and modelling of proactive services
11:10-11:20 Change management of CPSV-AP
11:20-11:30 AOB and wrap-up

Physical location
Virtual meeting
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