Technical workshop on Catalogue of Public Services vis-à-vis the SDG implementation - 16 May 2019 9:30-17:30 CET

28/02/2019

Registrations for the ISA² Workshop on Catalogues of Public Services are open.

On 16 May 2019, the ISA² Programme of the European Commission will host a workshop on Catalogues of Public Services  in Woluwedal 18, BrusselsBelgium (closeby the airport).

The workshop will offer a unique opportunity to present real-life implementations of catalogues of public services based on the Core Public Service Vocabulary Application Profile (CPSV-AP). It will also enable sharing interesting experiences and good practices on a series of topics, such as improving user experience for citizen and business portals, the need for interoperable semantic models and tools, and the upcoming challenges in this area. 

This workshop will also open the discussion to the relations between the Catalogue of Services action and the implementation of the Single Digital Gateway. This will be based on the regulation and on the preliminary discussions of the specific groups of Member States' coordinators for the SDG.

The workshop invites Member State and European institutions representatives, semantic and open data experts, and academia to share their views on how public service delivery can benefit from the creation and exchange of public services information.

The participation to the workshop is subject to acceptance by the European Commission due to the limited number of places. 

If you would like to participate, please contact the team directly by sending an email to this address: kareljan.raes@pwc.com

 

 

The slides from all (released) presentations of the workshop are available for download at the bottom of this page.

The presentation (Retrospective Slide Deck) summarising the ideas and solutions discussed during the workshop is available at the bottom of this page as well.

Details

Agenda

Timing

Activity

8:45-9:45

Welcome and coffee

9:45-10:00

Introduction by Miguel Alvarez-Rodriguez and workshop dynamic by Brecht Wyns

10:00-10:20

Introduction to the Catalogue of Services action – ISA²

10:20-10:40

Introduction to the Single Digital Gateway - DG GROW

•       Journey so far

•       Goals

10:40-11:00

User stories, key requirements and challenges faced by the two activities.

•       Some considerations: user-centricity, data principles for the SDG (e.g. quality, interoperability, discoverability, completeness, timing), assistance services.

11:00-11:20

Break

11:20-13:00

Subgroup reflections on the Single Digital Gateway: from user stories to technical solutions.

13:00-14:00

Lunch

14:00-14:30

Pitches: existing and future solutions of the Catalogue of Services action

•       Data validation

•       Chatbots for public administrations

•       Taxonomy of public services

•       Catalogue of services through the use of APIs

14:30-15:10

First break-out sessions about the pitches

15:10-15:30

Break

15:30-16:10

Second break-out sessions about the pitches

16:10-16:40

Outcomes of the break-out sessions and plenary discussion

16:40-17:00

Wrap-up

17:00-18:00

Networking drink

Physical location
Woluwedal 18, Brussels
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