Chatbots & Dialogue Systems

Event date:
Published on: 02/06/2020

Find the official event page here:


This workshop explains how public organisations can facilitate access to their services using chatbots, which act as a low-threshold entrance for citizens.

Join this event if you want to learn about the following topics:

  • The design of conversational flows
  • The role of Natural Language Understanding
  • The challenge of multilinguality in chatbots
  • The diversity of communication channels (text, speech,..)
  • Interoperable vocabularies and the Single Digital Gateway
  • Use cases for chatbots in public organisations


Participation to this one-day event is free of charge, but prior registration is required. Once you have registered you will receive the Go-to-Meeting details in a separate email about two weeks before the event.

This workshop is organized by DG Connect with the support of eTranslation (DGT) in the framework of the CEF program (SMART 2016/0103)

Virtual location