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ICT for cultural diversity and local integration

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Welcome to the community on cultural diversity and integration, created to explore the benefits that ICT could potentially contribute towards the integration of immigrants and ethnic minorities (EMI), marginalised youth or youth at risk of exclusion.


Information Society has the potential to make a massive difference to the lives of people who often feel marginalized or isolated because of their social and cultural situation, and we want to explore how this potential can be maximized.

This initiative tackles both objectives connected to ICT for cultural diversity:
1) "overcome exclusion, and improve economic performance, employment opportunities, quality of life, social participation and cohesion", as expressed in the Riga Declaration (2006).
2) "support and encourage cultural diversity and to preserve and promote the language, distinct identities and traditional knowledge of Indigenous peoples, nations and tribes in a manner, which they best determine and advance these goals…”, as stated in the Geneva Declaration of the Global Forum of Indigenous Peoples and the Information Society (2003).

Among its main activities, the community will aim to identify most up-to-date developments, key components and approaches for successful ICT and internet-based services. Direct objectives of the services are the promotion of cultural diversity, education and employability of the target group, through the improvement of digital inclusion, socio-economic integration and social engagement, with benefits for many countries and cities across Europe and beyond.

Immigrants have specific integration needs compared to their national counterparts. For example, they are confronted with barriers in accessing public services, due to lack of access to formal and vocational training to ICT, or lack of language skills or, or because their use of ICT is limited to very specific activities without joining the main information stream. Although immigrants show at least similar levels of ICT usage than their national counterparts, some groups of the immigrant population - women, newly arrived and older population - show higher levels of digital exclusion, which needs policy attention.

Similarly, although a great percentage of young people do use ICTs and internet, a number of them are digitally excluded, with consequences probably greater than for other segments of the population. Information and knowledge on the actual capacity of ICT to support the inclusion processes of youth at risk or marginalised youth (re-integration into society, education and/or employment) is however still scarce. This community can address this first information need.

Join the Cultural diversity & integration community  to be instantly informed and remain up-to-date on the latest news, relevant events and workshops across Europe; browse library material, including reports, presentations, case studies, surveys and articles, while contribute your own content by using the Joinup tools; express and exchange views, share your experiences and debates on policy or other issues; be invited to present during  workshops and events and last but not least, network and interact with other members.

For any inquiries, please contact the community’s facilitators at

This is an initiative of DG INFSO. Other DGs are active in the area, notably DG EAC, DG EMPL and DG JLS.