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EU: Towards interoperability for European public services - Commission Communication

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Description (short summary):
Action on interoperability is essential to maximise the social and economic potential of information and communication technologies (ICT). This need was identified in the Digital Agenda for Europe, one of the flagship initiatives of the Europe 2020 Strategy. The Digital Agenda can only take off if interoperability based on standards and open platforms is ensured.

Europe could do much more to address some of its most acute societal challenges by realizing the potential of ICT. That is why the Digital Agenda stresses the need for European public administrations to provide efficient, effective cross-border eGovernment services. Close collaboration, streamlined cross-border processes and trusted information exchange, based on interoperable ICT infrastructures and systems, are needed to achieve this.

This Communication introduces the European Interoperability Strategy (EIS) and the European Interoperability Framework (EIF) for European public services, two key elements in the Digital Agenda. Together, they promote interoperability among public administrations.

Number of pages: 13


Publication date:
16 December 2010
European Commission
Original URL:
Nature of documentation:
Policy/Strategy papers
License of document:
Geographic coverage:
EU Institutions
Efficiency & Effectiveness, Benchmarking, eGovernment, High Impact Services with Pan-European Scope, Infrastructure, Interoperability, Policy, Services for Businesses
cross border, digital agenda, Europe 2020, Interoperability, open platforms, Public Services, standardisation, strategy
European Commission
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