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Legal Notice

Important legal notice

The information on this site is subject to a disclaimer, a copyright and rules related to personal data protection, each in line with the general European Commission legal notice, and terms of use.

Copyright notice

Unless otherwise indicated, reproduction is authorised, except for commercial purposes, provided that the source (Joinup) is acknowledged.
Where prior permission must be obtained for the reproduction or use of textual and multimedia information (sound, images, software, etc.), such permission shall cancel the above-mentioned general permission and shall clearly indicate any restrictions on use.

Special Rules for hosted and federated Open-Source Software projects

Please note that all the Open-Source Applications (Projects), which are available through the repository on Joinup are provided by their owners (named in each case) subject to the copyright licences indicated in each case; the owners have to certify that all intellectual property rights concerning the Assets belong to them and no intellectual property rights of third parties are infringed. Please refer to the individual project for further information. Please note, that the European Commission accepts no responsibility with regard to these projects.

Special Rules for interoperability solutions

Reproduction is not authorized in general for the interoperability solutions. The copyright for the interoperability solutions is defined individually by the licence attached to the individual solution by its owner. Please refer to the individual solution for further information.


The European Commission maintains this website to enhance public access to information about its initiatives and European Union policies in general. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them.
However, the Commission accepts no responsibility or liability whatsoever with regard to the information on this site.

This information is:

  1. of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;
  2. not necessarily comprehensive, complete, accurate or up to date; sometimes linked to external sites over which the Commission services have no control and for which the Commission assumes no responsibility;
  3. not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).

Please note that it cannot be guaranteed that a document available on-line exactly reproduces an officially adopted text. Only European Union legislation published in paper editions of the Official Journal of the European Union is deemed authentic.

Please also note that all interoperability solutions, which are available through the repository on Joinup are provided by their owners (named in each case) subject to the licences indicated in each case; the owners have to certify that all intellectual property rights concerning the solutions belong to them and no intellectual property rights of third parties are infringed. The European Commission accepts no responsibility with regard to these solutions.

It is our goal to minimize disruption caused by technical errors. However, some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Commission accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

This disclaimer is not intended to limit the liability of the Commission in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law.

Privacy Statement

The Specific electronic Service: Joinup

The objective of this portal is to facilitate the development, sharing and re-use of interoperability solutions for public administrations as well as the sharing of best practices in domains relevant to the public sector.

What personal information do we collect, for what purpose and through which technical means?

Identification Data
The following data are collected when you register on the website: first name, last name, email address.  These data serve to create a mailing list of potential stakeholders for the platform to whom news and information will be sent. It is also used for notification services and to manage memberships in the communities.

Technical information

The Joinup website uses two kinds of cookies.

1. Joinup session cookies

The system uses session cookies in order to ensure communication between the client and the server. Therefore, your browser must be configured to accept cookies. However, it does not collect any personal or confidential information of any kind, or any IP address from your PC. The cookies disappear once the session has been terminated.

2. Google Analytics cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer to help the website analyse how visitors use the site.

Google Analytics mainly uses first-party cookies to report on visitor interaction on your website. These cookies are used to store non-personally identifiable information.  The cookie will record the data related to the navigation, which will eventually help us improve his/her experience on the website.

Every computer and device connected to the Internet is assigned an Internet Protocol (IP) address. IP addresses are usually assigned in country-based blocks and can often be used to identify the country, state and city from which a computer is connecting to the Internet.  Google Analytics uses IP addresses to provide and protect the security of the service, and to give website owners a sense of where in the world their visitors come from (also known as "IP geolocation"). Google Analytics does not share actual IP address information with Google Analytics customers.
Google Analytics protects the confidentiality of your data in several ways:

  • Google Analytics customers are prohibited from sending personal information to Google. The Google Analytics terms of service, which all Google Analytics customers must adhere to, prohibits sending personally identifiable information (PII) to Google Analytics. PII includes any data that can be used by Google to identify an individual, including (but not limited to) names, email addresses or billing information.
  • Data cannot be shared without consent. Google Analytics data may not be shared without customer consent, except under certain limited circumstances, such as when required by law.

Google Analytics provide valuable statistics about the usage of the website. These reports will help improve the website, and make it more efficient and user friendly.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Source: Google Analytics Data privacy & security

How to control cookies?

You can control and/or delete cookies as you wish - for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Who has access to your information and to whom is it disclosed?

Personal information is available to the Joinup team on behalf of the European Commission. No personal data will be published without your permission.

How do we protect and safeguard your information?

All the information is recorded in a database hosted by the authorised organisation or at the Data Centre of the European Commission. The database can be accessed only by authorised users using a User Id/Password. Access to the application is performed via a non-encrypted connection using the normal http protocol. Registered members may choose the preferred privacy level of their own profile granting access to logged in members and/or to the general public.

How can you verify, modify or delete your information?

Once you have registered and your application is validated, you will receive a user name and password which will grant you access to different services on the portal. One of these services will be the possibility to change your personal information.

How long do we keep your data?

Your personal information will remain in the database until you decide to close your account. Following which your personal data will be rendered anonymous  for the purpose of reuse, and at the latest 2 years after closing your account.

Contact Information

In case you have questions or requests concerning the information submitted by you in this platform please contact the Controller of the file:
European Commission
DIGIT.B.2 Interoperability Solutions for Public Administration (ISA),

Queries on Personal Data Protection issues may be addressed to:
The European Commission's Data Protection Officer,

You may address your complaints to:
The European Data Protection Supervisor,

Rules of conduct

In order to maintain a friendly and pleasant atmosphere on the portal we have implemented some basic rules of conduct, which may be updated by us from time to time without previous notice. All visitors who participate and use the Joinup site facilities are expected to read and agree with these rules and policies and not to violate any of them. Please take a moment to familiarise yourself with the portal's guidelines.

Project Storage Limit

The Joinup WebDAV and SVN services – which are the so called “space for the projects” - are available for project owners to store any files related to the project by means of the different services that the platform provides (example: svn, or SSH service). The default limit of this storage is 1 Gbyte (for SVN services) + 0.5 Gbyte (WebDAV services). This limit shall not be passed without a prior agreement between the project owner and the Joinup technical team. The Joinup technical team will monitor the amount of space consumed by each project. If the quota is exceeded, a warning will be issued to the project owner.

Please click on the help icon to know more about the SVN (?) and WebDAV services (?)

Inappropriate content

The following are deemed to constitute inappropriate content. Proposing or creating such content may result in account   suspension or banning as well as the removal of the offending posts:

  • Posts or images of a defamatory, abusive, vulgar, hateful, harassing, obscene, profane or threatening nature. This includes any messages or material ethnically, racially, religiously or sexually offensive, insulting or demeaning.
  • Posts or images that violate any laws or regulations.
  • Explicit advertising of products or services without our prior consent.
  • Registering to solely post/endorse/promote for your own personal gain.
  • Discussion of illegal activities such as software and movie piracy and other intellectual property infringement.
  • Posting your or other people's personal contact information (i.e. telephone numbers, addresses etc) on any publicly viewable forums.
  • Anything else deemed inappropriate by us.
  • Links to any of the above.

Expected behaviour of members and suggestions for better posting

  • Keep all contributions within the appropriate community area of interest.
  • Use short and concise titles when posting documents or blog entries.
  • Please make an effort to communicate yourself as clearly as possible.
  • Refrain from using foul or offensive language.
  • All content posted by users express the views of the author, and Joinup  will not be held responsible for any message.
  • Treat all other Joinup users in a respectful and courteous manner at all times, even in the event of disagreements.
  • Visitors to the site who are not recognized Administrators, portal Staff Members or Community Facilitators with full credentials should not pose as the aforementioned ranks through the use of "administrator", "staff member" or "facilitator" in their Member’s name, avatar or signature.

While these rules cover most common situations, they cannot anticipate everything. Consequently we reserve the right to take any actions we deem appropriate to ensure Joinup  communities are not disrupted or abused in any way.

Report a Rule Infraction

If you feel a fellow Joinup member breaks the portal's policies and rules of conduct, please report it to a community facilitator or directly to the portal staff through the contact form.


Disciplinary Measures

We reserve the right to monitor the Joinup communities and projects and delete any postings or members who do not adhere to these rules, our standard portal terms and conditions and our privacy policy. This includes postings that disrupt or interfere with our technical operations.

  • We reserve the right to temporarily close or ban any project account which has exceeded the project storage limit set by Joinup  and has not reacted to our request to decrease its storage to the allowed quota.
  • We reserve the right to close or ban, temporarily or permanently, any user’s account without previous notice as we deem necessary.
  • Should you feel you have been treated unfairly by us or a community facilitator, you may appeal directly to us. When contacting us, please provide the email address you used to sign up. We do not discuss the suspension of portal members with the general public.

How do we treat e-mails you send us?

The Joinup website has a "Contact" button, which invites you to send your comments to a specific functional mailbox. When you send such a message, your personal data is collected only to the extent necessary to reply. If the Joinup team of the mailbox is unable to answer your question, it will forward your e-mail to another service. You will be informed, via e-mail, about which service your question has been forwarded to. If you have any questions about the processing of your e-mail and related personal data, do not hesitate to include them in your message.

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