Advanced search

SNS Portal transforms access to public healthcare in Portugal

General case study

The Ministry of Health in Portugal is developing a new strategy focused on citizen-centred communications. The initiative is transforming the way information about health services and resources are…

citizen services eHealth
document

PGETIC: reducing IT costs in Portugal’s public administration (PGETIC)

General case study

It’s not easy to cut IT costs in public administration, especially when there is a strong commitment to innovation and development of digital services and interoperable platforms. This was the promise…

AMA portugal pgetic cost_saving eGovernment Interoperability Open Source eGoverment
document

Ele.C.Tra coordinates the promotion of electric transport in ten European cities (Ele.C.Tra)

General case study

The Ele.C.Tra project aimed to test a new model for urban transport, giving useful solutions to citizens’ accessibility needs that cannot be fully solved by local public transport systems, while at…

co2 Mobility pollution Public Transport electric vehicles public awareness scooters eServices for Citizens Local/Regional Community Development Travel, Transports and Motoring energy policy soft energy pollution control measures Land Transport Traffic Regulations Business (industry) Business (SME) Citizen Intermediaries
document

Zero Licensing and Entrepreneur’s Desk united to simplify business procedures

General case study

Restaurants, food and beverage retailers, hairdressers, flower shops and other services with potential risks to health and safety are some of the business activities that have profited from a new…

eGovernment business licensing desk Legal Aspects Services for Businesses eServices for Business eGoverment Administrative Business (self-employed) Business (industry) Business (SME)
document

iAP: a common language to ensure real interoperability in public administration

General case study

In order to place citizens and companies at the centre of a modern and innovative public administration, the Portuguese Government is investing in a public administration interoperability platform…

AMA portugal iAP AP eGovernment eGoverment
document

eGovernment in Portugal - January 2015 - v.17.0

Factsheet

This eGovernment factsheet aims to provide an overall picture of the situation and progress of eGovernment in Portugal. It includes the following sections: Country Profile History Strategy Legal…

Country profile
document

eGovernment in Portugal-June 2014-v.16.0

Factsheet

This eGovernment factsheet aims to provide an overall picture of the situation and progress of eGovernment in Portugal. It includes the following sections: • Country Profile • eGovernment History •…

eGovernment Public Administration citizens modernisation Country profile
document

Simplex Idea Competition (Prémio Ideia Simplex)

The Simplex Idea Competition has the objective to stimulate the innovation capacity when it comes to simplification by all people exercising public functions.The Simplex programme has enjoyed the…

eGovernment Innovation COMPETITION Citizen Civil society
document

Multiservices Counter (Balcão Multiserviços)

The Multiservice Desk (BMS) is a service (single desk) that puts together the delivery of several services from different entities. With a single queue number, the citizen can solve several problems…

Simplification citizens services modernization Local/Regional Community Development Citizen Civil society
document

Simplification Programme for Exports (Simplex Exportações)

This is the first simplification programme dedicated to an specific theme: the exports. The main objective is to implement measures that will contribute to the simplification of procedures making it…

Simplification exports modernization Internal market Administrative Business (industry) Business (SME) Citizen Civil society Intermediaries
document

Simplification Programme for Municipalities (Simplex Autárquico)

Simplification Programme for Municipalities is the programme for simplification and modernization at the local level. It results from a voluntary decision by the Municipalities managers to participate…

Simplification municipalities modernization Civil society
document

National Simplification Programme (Simplex Nacional)

The Simplex is an administrative and legislative simplification programme but also for the eGovernment, in a sectoral approach and transversal to different sectors of the Public Administration…

eGovernment Simplification modernization Local/Regional Community Development Citizen Civil society
document