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Human-Centricity in Digital Delivery: Enhancing Agile Governance
Professor Ines Mergel has published a new report on Enhancing Agile Governance In this report, the author discusses how digital service teams bring “service designers” into government to transform…
NEWSCreated: 14/11/2022Updated Date: 14/11/2022

The Digital Single Market and the digitalisation of the public sector - GovTech and other innovations in public procurement
GovTech and other innovations in public procurement This research paper provides insight into GovTech and innovation in the context of public procurement. It examines the possibilities for developing…
NEWSCreated: 25/07/2022Updated Date: 25/07/2022

AI Watch. Beyond pilots: sustainable implementation of AI in public services
Artificial Intelligence (AI) is a peculiar case of General Purpose Technology that differs from other examples in history because it embeds specific uncertainties or ambiguous character that may lead…
NEWSCreated: 01/11/2021Updated Date: 02/12/2021
InovX: Innovation Panel for Public Sector
For answering to the present-day challenges and to proactively prepare the future of the public sector, we need a rigorous and robust knowledge about its real existing practices of innovation, taking…
NEWSCreated: 07/11/2020Updated Date: 02/12/2020
A multi-dimensional framework to evaluate the innovation potential of digital public services
Background and scope The study A multi-dimensional framework to evaluate the innovation potential of digital public services, was conceived in line the Work Programme of the Innovative Public Services…
NEWSCreated: 12/10/2020Updated Date: 16/10/2020
Hello, World: Artificial Intelligence and its Use in the Public Sector.
The Observatory of Public Sector Innovation has launched its AI primer: Hello, World: Artificial Intelligence and its Use in the Public Sector. “Hello, World!” is often the very first computer program…
NEWSCreated: 25/12/2019Updated Date: 26/12/2019
LabX
The Experimentation Lab for Public Administration (LabX), a team of the Administrative Modernization Agency (AMA), has the objective to experiment with new solutions to improve public services and the…
NEWSCreated: 30/11/2019Updated Date: 11/12/2019
The Observatory of Public Sector Innovation (OECD) is calling for comments on its AI Primer: deadline 1/09/2019
The Observatory of Innovation in Public Administration (OPSI) has been working to develop a “primer” on AI to help public leaders and civil servants navigate the challenges and opportunities…
NEWSCreated: 24/08/2019Updated Date: 30/08/2019