This is the first of a series of five studies exploring the sustainability of open source software communities in the public sector. INTRODUCTION Integreat is an open source digital integration platform designed to reduce information poverty for new arrivals in and within Germany. With the aid of an interactive website, smartphone application and PDF brochure in their native language, Integreat helps refugees integrate into their new communities by increasing their social inclusion and keeping them informed about the support services that are available to them. Launched in 2015, Integreat has…