The EU has put on the table significant resources to support the digital transformation, accelerate digitalisation, increase the Union’s resilience, and reduce external dependencies with both reforms and investments. The 2017 Tallinn Declaration on eGovernment marked a milestone for a service-oriented, reliable, and innovative eGovernment in Europe. As a next step, the Berlin Declaration recognises the public sector as an essential element for the European Single Market and a driver for new and innovative technological solutions for public services and societal challenges. National…

The interoperability training and supporting material package offers additional support to public administrations at all levels to improve their implementation of the European Interoperability Framework (EIF). It is available in English as well as French, German, Italian and Spanish.

The European Commission actively supports local administrations and other actors with challenges related with interoperability services to citizens and businesses. In recognition of the importance of interoperability and the specific challenges it presents in a city context, The Commission (DG DIGIT and DG CONNECT) published the Proposal for a European Interoperability Framework for Smart Cities and Communities. While an European Interoperability Framework EIF for eGovernment has been in place since 2004 local context was not included. Therefore, EIF4SCC aims to provide EU local administration…

The summary slide-deck aims at providing a country-view of the digital public administration and interoperability state-of-play in 2020 in Europe. The information stems from: The results of the2020 edition of the European Interoperability Framework (EIF) Monitoring Mechanism, outlining the country’s performance in terms of interoperability; The main findings of the report “The role of digital government in the European semester process 2019”, providing the main priorities in the digital government field, identified within the European Semester documents, i.e. the Country Specific…

The new 2020 Digital Public Administration factsheets for Member States and other European countries and their related Infographics are now available on Joinup. These factsheets, published as part of the ISA2 programme, represent a main source of information on the digital transformation that public administrations are currently undergoing in Europe, providing an up-to-date overview of the initiatives undertaken by 36 European countries (the 27 EU Member States and the United Kingdom, Iceland, Liechtenstein, Norway, Switzerland, Ukraine, Montenegro, Turkey and the Republic of North Macedonia)…

As part of the National Interoperability Framework Observatory project, which is the European observatory of interoperability as well as a business intelligence centre producing reports on digital pubic administration, a comprehensive study is performed on an annual basis to examine the level of modernisation and digitalisation in Europe’s public administrations. This information is particularly useful to the European Commission Directorate-General for Informatics (DG DIGIT), and to its Interoperability Unit more specifically, in order to be informed about the key trends influencing the…

In order to fulfill the European Commission's vision of borderless digital public services, public administrations must tackle both organisational and governance challenges. The European Interoperability Framework (EIF) provides a model for addressing these and other interoperability issues, which it labels as "organisational interoperability" and “integrated public service governance”. This infographic presents recommendations that will help public administrations deliver more effective integrated public services. Interested in more? View our video on the recommendations for Organisational…

This checklist guides public administrations in designing and implementing interoperable digital public services. The good practices were identified in a series of EIF workshops with interoperability practitioners and selected case studies from public administrations across Europe. Interested in more? View our video on the recommendations for Organisational Interoperability and Integrated Public Service Governance! The 'EIF Governance Implementation and Governance Models' action (2016.33) of the ISA² Programme is the author of this infographic.

This infographic presents a roadmap for developing a new integrated public service in line with the European Interoperability Framework (EIF). It illustrates the following four steps: 1. Detect the need for change 2. Plan and select 3. Provide framework and set standards 4. Monitor and maintain The 'EIF Governance Implementation and Governance Models' action (2016.33) of the ISA² Programme is the author of this infographic. Interested in more? View our video on the recommendations for Organisational Interoperability and Integrated Public Service Governance!