In 2008 in The Netherlands for the first time a national eParticpation Awards scheme was organised. Its aim is to reward succesful initiatives in the field of eParticipation and to inspire potential…
What can citizens expect when eGovernment is finally implemented? The Dutch e-Citizen Charter provides the answer. This charter consists of quality standards that define the digital relationship…
Quality
Evaluation
charter
Administrative
Citizen
Civil society
