Skip to main content

Study: Natural Language Processing for Public Services

Published on: 02/03/2022 Last update: 22/03/2022 Document

NLP for Public Services
Are you a public decision-maker or part of a public organisation and wondering how Natural Language Processing (NLP) could support digital public transformation and digitalisation?

This report looks at how public administrations can apply NLP in the provision of public services on EU and national level. It provides a hands-on guide on how NLP applications can be built, followed by examples of successful NLP initiatives across Europe. Finally, the report includes the development and evaluation of a Proof-of-Concept to automatically provide metadata to public service HTML pages using Natural Language Processing. 

Click here to discover the study on Natural Language Processing for Public Services. 

Your opinion is important to us !

What would you like the next study to focus on? Would you like to collaborate with us on the next study? Let us know your interest by sending us an email to




Type of document

Shared on

Last update: 15/04/2024

Public Sector Tech Watch

Digital innovationObservatories+2 topics
Last update: 13/02/2024

Better legislation for smoother implementation

Open Source SoftwareStandardisation+6 topics