Overview:
The Citizen Frontend (FE) plays a pivotal role within the ACROSS solution, serving as a comprehensive guide and facilitator for individuals intending to relocate to another European country for study or work. As a centralized portal, it acts as the primary interface for users, offering a wealth of digital services and pertinent information crucial to the relocation process.
Role and description:
The Citizen Frontend (FE) serves as a comprehensive guide for individuals seeking to relocate to another European country for study or work purposes. Operating as a centralized portal, it offers digital services and valuable information related to the process of moving abroad. This user-friendly platform supports citizens throughout their entire journey, providing access to numerous European services and facilitating interactions with User Journey Services, ensuring a seamless and informed relocation experience. Users can initiate a new User Journey by specifying their Country of Origin, the purpose of relocation (Studies or Work), and the Country of Destination. The platform then guides them through each phase of the journey, with various actions and associated services to be completed. The Citizen FE offers flexibility, allowing citizens to directly apply to services, get redirected to respective websites, or receive offline guidance. It provides estimates of both cost and time required for each service, enhancing transparency for users. Importantly, the Citizen FE acts as a dynamic solution, enabling public authorities to integrate their services into the platform, ensuring compliance with regulations and a user-centric approach. As a bridge between local EU governments, it facilitates communication, data exchange, and mitigates the challenges of moving across EU borders. In essence, the Citizen FE prioritizes data privacy, fosters interoperability among national governments, and aims to simplify the relocation process for European citizens.
The reason why:
The Citizen Frontend (FE) has been developed to address the needs of citizens planning to relocate to another European country for study or work. Recognizing the complexities involved in the moving process, the Citizen FE functions as a centralized and comprehensive guide, serving as a one-stop portal offering both digital services and information related to moving abroad. It aims to support users through every step of their journey, providing assistance in navigating various actions required for a successful relocation.
The platform gathers numerous European services in a user-friendly manner, aiding citizens in preparing for their move and facilitating interaction with User Journey Services that offer essential information for a seamless experience. Users can initiate a new User Journey by specifying their Country of Origin, the purpose of relocation (Studies or Work), and the Country of Destination. The platform then guides them through the journey steps with a quick tutorial.
Benefits of the component:
- Comprehensive Guide: The Citizen FE acts as a centralized and comprehensive guide, providing individuals with essential digital services and information crucial for moving abroad. This includes all the necessary details for a successful relocation experience.
- User-Friendly Platform: Operating as a user-friendly portal, the Citizen FE ensures a seamless and accessible experience for citizens. The platform is designed to be intuitive, simplifying the process for users at every step of their relocation journey.
- Access to European Services: The platform consolidates numerous European services, offering users a one-stop-shop for all their relocation needs. This access to a variety of services streamlines the relocation process and enhances user convenience.
- Flexible User Journey: Citizens can initiate a tailored User Journey by specifying their Country of Origin, purpose of relocation (Studies or Work), and the Country of Destination. This customization ensures that users receive relevant and personalized guidance.
- Transparency and Estimates: The Citizen FE enhances transparency by providing users with estimates of both cost and time required for each service. This information empowers users with insights to make informed decisions.
- Dynamic Solution for Public Authorities: The platform's dynamic nature allows public authorities to integrate their services, ensuring regulatory compliance and a user-centric approach. This integration contributes to a more robust and adaptable system.
- Bridge Between EU Governments: Serving as a bridge between local EU governments, the Citizen FE facilitates communication and data exchange. This helps in reducing the challenges associated with moving across EU borders, promoting a more connected and interoperable system.
- Data Privacy and Interoperability: The Citizen FE prioritizes data privacy, safeguarding citizens' information throughout their relocation journey. Simultaneously, it fosters interoperability among national governments, creating a standardized and efficient process.
- Simplified Relocation Process: Ultimately, the Citizen FE aims to simplify the relocation process for European citizens by offering a centralized, user-centric, and interoperable platform. It reduces the complexities and challenges associated with moving across EU borders, contributing to a positive user experience.
Developed by:
ATC