The Ministère de l'Économie, des Finances et de l'Industrie (MINEFI) service for businesses enables business organisations to obtain any information they may need via a single access point within 48 hours. The service makes use of three major ICT-based tools:
- An easily navigable portal with an attractive look and feel, giving access to MINEFI's experts in business affairs and to information on relevant web-sites at both regional and national level.
- A management tool which regularly and automatically updates databases located in the 90 homeland departments as well as overseas territories with information from the various regional organisations.
- An intranet for MINEFI's specialists in business matters, who are available to solve problems and answer questions. This intranet has an electronic tool that can coordinate and sort questions into a single comprehensive list which can be dealt with by the experts; the answers and guidance can then be made available to anyone who has a similar problem. This network of experts in the field linked by an intranet also simplifies the process of solving complex questions and problems through discussion and collaborative thought.
Main results, benefits and impacts
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Return on investment
Return on investment: Not applicable / Not availableLessons learnt
The system is implemented as part of a network of services delivered across the country by MINEFI. This service is open and available to anyone who needs it.
Scope: National