The Mobile Government Infrastructure is a service developed by Malta Information Technology and Training Services (MITTS) Ltd. for the Government of Malta under the sponsorship of the Ministry of Justice and Local Government (MJLG). This project brings together the two mobile telecoms providers in Malta with the telecoms regulator and Government?s IT agencies.
Once the services are launched, mobile phone users will be able to access a number of government services and receive notifications and information via their mobile phones. In agreement with the Malta Communication Authority and the two mobile operators in Malta, a series of common numbers have been established for use by the mGovernment services.
The following mGovernment services are available to the subscribers:
? Notification of acknowledgements and status change from the Customer Care
System available on a number of Government Services.
? Notifications to License holders via SMS for the renewal of their licenses.
? Notification of examination results.
? Notification of court case deferments to lawyers.
It is envisaged that the services listed below will be available at a later stage:
? Notification via SMS by the National Blood Bank to registered blood donors when there is an urgent need for blood.
? Notification of Social Security credit advice.
? Local bus schedules.
? Reporting of incidents or relevant information to the Malta Police Force.
Main results, benefits and impacts
-Return on investment
Return on investment: Not applicable / Not availableLessons learnt
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