The paper 

The increasing use of Artificial Intelligence (AI) by the public sector could bring countless benefits to public administrations, but also encompasses many risks for society if not managed or controlled. In 2019, the European Commission, through the high-level expert group on AI, published guidelines for human-centered and trustworthy AI to help EU countries address these risks. By providing examples of national good practices linked to this topic, this short paper aimed to explore how human-centric systems and a trustworthy approach to AI are fostered within Member States in the EU. To answer the research question, a case-study approach was selected. In particular, insights and good practices from Finland and Hungary were analysed. The study showcased how a successful national story can be the result of a strong commitment to align with European initiatives and policies. In addition, this paper offered insights on the importance of developing interoperable AI-based solutions. 

Find the paper here. 

ICEGOV 2023 

Launched in 2007, the International Conference on Theory and Practice of Electronic Governance (ICEGOV) was conceived as an annual event, bringing together academia, public administrations, international organisations, civil society, and industry to share the latest developments on eGovernance (commonly referred to as Digital Governance). Nowadays, the conference is maintained and coordinated by the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV). 

The conference promotes knowledge sharing through the presentation and publication of academic papers, keynote lectures, plenaries, workshops, networking events, and other sessions. It represents a platform where people from all spheres of the community work together towards advancing public policy and development and strengthening international cooperation. 

The 2023 edition of the ICEGOV was held from 26 to 29 November 2023, in Belo Horizonte, Brazil. More information on the conference can be found on its website.