Presentations have been included in the agenda, the workshop report can be found below. 

Following the success of the first workshop on the new EU eGovernment Action Plan on 1 July 2015, DG Connect organised a second workshop on 5 November 2015 at the Albert Borschette conference centre in Brussels.


The aim of this workshop was to collect best practices, ideas and feedback on how to engage with stakeholders online. The workshop presented angles on how the European Commission's platform could best help to crowdsource ideas for the next eGovernment Action Plan 2016-2020 and how eGovernment communities can contribute to it.  

The discussions were structured around: 

  • the Public consultation of the eGovernment Action Plan 2016-2020;   
  • how to engage citizens online – examples and discussions.


More information:

Workshop report

Expected Participants:


State: Open


Contact email




09:45- 10:00



10:00- 10:15


Mechthild ROHEN

Head of Unit Connect H3,  Public Services

10:15- 11:30

The public consultation on the eGovernment Action Plan 2016 – 2020


10:15- 10:30


Jean-Francois JUNGER, Deputy Head of Unit, DG CNECT H3 Public Services

10:30- 11:00

Presentation of the online consultation

Jean-Francois JUNGER, Deputy Head of Unit, DG CNECT H3 Public Services


11:00- 11:30

Discussion on the public consultation

All participants

11:30- 12:15

eGovernment – Engaging citizens online




Andrea HALMOS, DG CNECT H3 Public Services



The Online engagement platform

Franco ACCORDINO, DG CNECT R3, Support Systems & Tools


12:15- 13:15



13:15- 14:15

Case studies



The Collaborative budget initiative

Charlotte LAMPRE, City of Paris



Digital Democracy

Elisa LIRONI, European Citizen Action Service (ECAS)



Stakeholders & Citizens Engagement in a European Context

Daniel VAN LERBERGHE Euractiv


14:15- 15:45

Discussion on how to engage citizens online in the development of the new eGovernment Action Plan

All participants

15:45- 16:00

Closing remarks

Jean-Francois JUNGER, Deputy Head of Unit, DG CNECT H3 Public Services


Physical location
Brussels, Belgium
European Commission
Albert Borschette Congress Center (Room 3C)
Rue Froissart 36
1040 Brussels
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