Glossary

Digital government

Government designed and operated to take advantage of information in creating, optimising, and transforming, government services.

Digital Government Characteristics. 1) From the digitisation of existing processes to digital by design; 2) From an information-centred government to a data-driven public sector; 3) From closed processes and data to open by default; 4) From a government-led to a user- driven administration, that is, one that is focused on user needs and citizens’ expectations; 5) From government as a service provider to government as a platform for public value co-creation; 6) From reactive to proactive policy making and service delivery.

ELISE Resources: EULF Blueprint