e-Government process
A public sector process can be defined as a set of related activities which transform a certain input of resources (e.g. a (spatial) dataset, a register, statistical data) into an output of products or services (e.g. a decision, a permit or an answer), which often are delivered to citizens, businesses or other administrations.
Usually the transformation requires the processing of the input data and information to generate the required output. In the context of each policy area, many processes are running. Each public administration is involved in a large number of processes. Moreover, many of the processes are inter-linked. This means that e.g. a process might need the output of another process as input. For example, the initiation of a building permit might depend on the result of checking the location of the cadastral parcel against the flood risk areas.
ELISE Resources: Design of location-enabled e-government service