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Basic Component 2: Internal information sources and services

Internal information sources and services
Information sources (base registries, open data portals, and other authoritative sources of information) and services available not only inside the administrative system but also in the external environment can be used to create integrated public services as building blocks. Building blocks (information sources and services) should make their data or functionality accessible using service-oriented approaches.

 

Covered by:

Recommendation 36 Develop a shared infrastructure of reusable services and information sources that can be used by all public administrations. Supporting Solutions

Legal initiative Description

Recommendations

 

Short title: Open Data Directive

Title: Directive 2019/1024 on open data and the re-use of public sector information (Recast)

 

Status: In force and transposed

The directive promotes the use of open data and lays down the legal framework for the reuse of public-sector information such as geographical, land registry, statistical or legal information held by public-sector bodies or public undertakings, and of publicly funded research data. Public-sector bodies and public undertakings must make their documents available in any pre-existing format or language and, where appropriate, by electronic means in formats that are open, machine readable, accessible, findable and reusable, complete with their metadata. Recommendation 36

Short title: INSPIRE DIRECTIVE

Title: Directive 2007/2/EC on establishing an Infrastructure for Spatial Information in the European Community

Status: In force and transposed

The INSPIRE Directive lays down general rules setting up an infrastructure for spatial information in Europe for the purposes of European Union (EU) environmental policies and for policies or activities which may have an impact on the environment.
The European infrastructure builds on that of spatial information that is established and operated by EU countries.
Recommendation 36

Short title: General Data Protection Regulation (GDPR) 

Title: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Status: In force

The General Data Protection Regulation (GDPR) allows European Union (EU) citizens to better control their personal data. It also modernises and unifies rules allowing businesses to reduce red tape and to benefit from greater consumer trust.
The GDPR is part of the EU data protection reform package, along with the data protection directive for police and criminal justice authorities.
Recommendation 36

Short title: Privacy and Electronic Communications Directive

Title: Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications)

Status: In force and transposed

This Directive sets out rules to ensure security in the processing of personal data, the notification of personal data breaches, and confidentiality of communications. It also bans unsolicited communications where the user has not given their consent.
 
Recommendation 36

 

Concrete example/good practice

Summary
Integrated Public Service Provision - The central solutions of Hungary

Hungary stands out with regard to its implementation of the security and privacy component of the EIF conceptual model. While different elements have made possible the implementation of the recommendations set by the EIF with regards to the legal, organisational, semantic and technical layers of interoperability within Hungarian public administrations, two main initiatives are highlighted in this concrete example. These are the centrally provided Municipality ASP service and the Customisable State Administration Portal. They almost function as platforms for interoperable service provision. Both integrate several building blocks in order to ensure a ready-to-use integrated solution for all Hungarian public administrations to make their digital public services available on a single platform, therefore increasing interoperability. This concrete example also demonstrates how the country tackled the challenged linked to these services, which are their take-up by public bodies and the need to replace the traditional decision-making process with a data-driven approach.

Solution Description  Associated Recommendations
Communication and Information Resource Centre for Administrations, Businesses and Citizens
CIRCABC
CIRCABC (Communication and Information Resource Centre for Administrations, Businesses and Citizens) is an open-source, web-based application which enables geographically spread collaborative groups to share information and resources in private workspaces. Recommendation 36
cef_eID
eID
The eID Building Block allows public administrations and private service providers to easily extend the use of their online services to citizens from other Member States, in line with the eIDAS Regulation.  Recommendation 36
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European Union
Location Framework Blueprint

 

The European Union Location Framework (EULF) Blueprint is a framework of recommendations and related guidance for publishing and using location information and applying interoperability principles in digital government. The EULF Blueprint was initially developed through the EULF project in the ISA programme. The content has been updated extensively through the European Location Interoperability Solutions for e-Government (ELISE) project, which is part of the ISA2 programme.  Recommendation 36
Multi-tenant version of the ESS Service Catalogue 
Multi-tenant version of the ESS Service Catalogue 

The SERV project aims at creating the conditions for sharing statistical services and supporting their integration in statistical production processes at national, ESS and Commission level.

It implements governance structure to enable sharing of services (e.g. service certification procedures), to choose at ESS level on how to make a service available, contributes to standardising the description of business needs by implementing the CSPA standard from UNECE ModernStats initiaitive.

Recommendation 36
Interoperability Test Bed
Operational test bed service & Test Bed Installation Package
The Interoperability Test Bed is a service offered by the European Commission’s DIGIT to facilitate the conformance testing of IT systems. The Test Bed is itself a software system that can be both downloaded and installed locally, but also reused through a shared online installation operated by DIGIT. It offers an intuitive web user interface that allows administrators to define their project’s overall testing setup as well as users to connect and run tests. Recommendation 36
Reference Architecture for e-Documents
Reference Architecture for e-Documents (produced in previous phases of the action)
The presented architecture is based on the analysis about the exchange of e-Documents in 16 selected Member States, available here. Please use this report as a supporting document for the presented reference architecture and as a source of detailed information about the solutions used in the analysed Member States. Recommendation 36
Statistical Production Reference Architecture
Statistical Production Reference Architecture V1.0 and subsequent
The “ESS Enterprise Architecture Reference Framework”, abbreviated ESS EARF denotes a set of documents containing a number of key artefacts, which can be used at various stages in projects as well as in the overall governance of the realisation of Vision 2020. The ESS EARF is the result of the collective and iterative work of the DIME/ITDG Task Force on ESS EA which ran from April 2014 till August 2015. Recommendation 36