Statement: Innovation entails rethinking organisations and processes and changing behaviour so that public services are delivered more efficiently to people.
Rationale:
Implemented well, eGovernment enables citizens, enterprises and organisations to carry out their business with the government more easily, more quickly and at a lower cost.
Investing in research and innovation is investing in Europe’s future. It helps us to compete globally and preserve our unique social model. It improves the daily lives of millions of people here in Europe and around the world, helping to solve some of our biggest societal challenges.
Implications:
Innovation implies iterative and active thinking in public administrations and digital public services delivery. This includes several aspects and different layers.
At the organisational layer, monitoring and looking for strategies to create new public services according to new technologies.
At the technical level, implement new approaches and technologies aligned with public policies and their objectives.
Principle Source: OPEN EUROPE Policies, Reforms and Achievements in EI Science and Innovation 2014-2019
Principle Source URL: https://european-union.europa.eu/priorities-and-actions/actions-topic/r…
Scope: Business Agnostic
Category: Digital Public Service Strategy (Public Policy Cycle)
Interoperability Layer: Organisational IoP, Technical IoP